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Sales Support Specialist - Sacramento, Ca

Family-owned Distributor of Fine Wine, Craft Beer and premium spirits seeking a FULL-TIME Sales Support Specialist for the following area(s):

Sacramento

Position Description:

The position is responsible for: providing merchandising support to chain customers through restocking store shelves with Wine Warehouse products, and assisting in ordering appropriate products and executing required programming for the Chain Division to achieve sales goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned or requested:

  • Conducts company business in a set list of accounts by merchandising WW products
  • as well as achieving distribution and programming goals
  • Utilizes company-issued Mobile Data Device (MDD) to order product, at store level, when appropriate for approved items
  • Restocks shelves and cold boxes with product on hand 
  • Works with store personnel to manage WW inventory in stores through product rotation and maintaining shelf and cold box schematic accuracy
  • Monitors accuracy of price and promotional tags. 
  • Builds product displays where appropriate 
  • Utilizes Point of Sale materials in each store to ensure they are up to date, clean and accurate
  • Ensures all items approved for distribution are 100% accurate
  • Maintains Wine Warehouse servicing standards to promote product sales and re-orders: specifically, product displays should be free of dust, liquid spillage and trash
  • Utilizes creativity in Wine Warehouse's product displays and positioning as authorized by store personnel to further promote product sales to store customers
  • Provides timely feedback to Management from stores regarding retail pricing, program execution, competitive activity as well as customer initiatives
  • Maintains accurate and updated Account Profiles and Company Confidential forms
  • Updates management on changes to customer receiving hours and delivery instructions
  • When approved by management, may be asked, on a temporary basis, to service accounts in a nearby territory that may not have a sales representative due to vacation, or leave of absence
  • Works with store personnel to provide solutions to problems related to products, programming and deliveries

Qualifications:

  • Possesses strong interpersonal, communication and customer service skills
  • Ability to work under minimum supervision to merchandise product, service retail accounts, and order product when necessary
  • Ability to manage time well and complete daily tasks
  • Minimum high school diploma and two years customer service is required
  • Demonstrates strong work ethic and integrity with a high level of attention to details
  • Excellent command of written and spoken English
  • Residing within a 10-15 mile radius of designated territory is preferred
  • Must possess valid California Driver's License
  • Reliable transportation and good driving record is required
  • Computer literate -- ability to use the company provided communication systems and devices

Physical Requirements:

Employee must be able to walk, bend, reach, climb stair ladders, and lift 50 pounds or more.  The physical demands here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals with legally recognized disabilities to perform these essential functions.

  • Servicing accounts (10-15) daily, requiring driving and getting in and out of vehicle
  • Must be able to walk, bend, climb, reach and lift 50 pounds or more, with some work required above the shoulders
  • Building displays at store level, cutting cases of product neatly, using proper safety tools, following specific safety instructions
  • Repetitive bending, kneeling, stooping and climbing are is required
  • Wearing appropriate attire and footwear that provides comfort and support while driving, bending, stooping and climbing
  • Traveling to company scheduled meetings which may call for longer travel times, outside of  assigned territory
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