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Technical Trainer

Family-owned Distributor of Fine Wine, Craft Beer and premium spirits seeking a full-time Technical Trainer.

Position Description:

  • Prepares and conducts technical training programs.
  • Prepares and conducts technical testing programs to validate the training programs.
  • Assesses training needs and certification requirements.
  • Deploys training to targeted personnel.
  • Prepares training material and classroom agenda.
  • Provides end user training.
  • Conducts presentations and webinars.
  • Creates instructor materials (course outlines, background material, instructional materials, and training aids).
  • Assesses the comprehension level of the training at periodic intervals (certification renewals).
  • Assists in design of computer-based and multimedia curriculum.
  • Continuously enhances technical instructional delivery and presentation skills.
  • Mentors other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
  • Ensures the quality and consistency of course content throughout a course life cycle.
  • Tests processes with different subjects.
  • Manages the training program in accordance with business needs.
  • Plans and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.


  • Minimum 4-6 years related business knowledge with strength in working in a sales-team environment who enjoys the challenge of working under pressure either independently or as a member of a pro-active team.
  • Efficient at multi-tasking and prioritizing tasks, so that the most business critical tasks and competing demands are addressed and resolved first.
  • Adaptable, comfortable with ambiguity and change and ability to recommend solutions to resolve problems.
  • Can work well independently and contribute significantly as part of a team.
  • Enjoys working hard, has a calm approach and a positive attitude; is stable, comfortable and energetic.
  • Presentation and training skills: Capable and experienced with creating and composing training materials and curricula and presenting these in a business environment.
  • Has a demonstrated track record of communicating effectively with internal staff and our supplier partners.
  • Strong Windows PC and Server Operating System skills, Windows7, MS Office, Open Office, and familiar with Google Apps.
  • Experience using and training on Android and IPad devices.
  • Excellent command of written and spoken English.  Able to understand issues and provide PC directions over the phone.
  • Ability to perform under minimum supervision.



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